safeCARE Service Plans
Picking the right one for you.
SafeCare service plans
Protect your heating system for the long term.
Your heating system is designed to provide years of reliable performance, and regular servicing plays an important role in keeping it that way. safeCARE service plans provide ongoing maintenance, priority support and expert care to help your system continue operating safely and efficiently.
Plans are available for boilers and air source heat pumps, with cover tailored to the type of system installed. Each plan runs for 12 months and renews automatically unless cancelled, giving you continued support and complete peace of mind.
Boiler service plans
Ongoing complete boiler care.
SafeCare Silver.
For boilers still under manufacturer warranty.
- Annual service reminder
Manufacturer-approved annual service
Priority appointments
Support to help maintain warranty compliance
This plan focuses on maintaining performance and supporting manufacturer warranty requirements.
From £9.99 per month
SafeCare Gold.
For boilers no longer under manufacturer warranty.
- Annual service reminder
Manufacturer-approved annual service
Priority appointments
Support for eligible breakdown repairs
This plan is designed to provide ongoing support for older systems, with repair cover for qualifying faults.
From £19.99 per month
Heat pump service plans
Ongoing care for your heat pump.
SafeCare ASHP Essentials.
For heat pump systems only.
- Annual service reminder
- Manufacturer-approved annual service
Priority appointments
Support for eligible breakdowns
From £21.99 per month
SafeCare ASHP Platinum.
For heat pump and hot water cylinder systems.
- Annual service for heat pump
- Annual service for cylinder
Priority appointments
System performance checks
Glycol top-ups
Remote monitoring (where installed)
From £29.99 per month
Important to know
SafeCare plans are designed to support servicing and eligible repairs.
Choosing the right service plan shouldn't be complicated. We'll talk you through the available safeCARE plans, explain what's included and recommend the level of cover that best suits your home and heating system.
If you have any questions, simply give our team a call and we'll guide you through the options before you sign up.
FAQs
Commonly asked questions.
Questions not covered in our FAQs? Speak to our team directly on 0800 566 8801 or email info@pclgas.com
Coverage depends on the type of system you have and the plan you choose. We will clearly explain what is included before you sign up, so you know exactly what cover you have.
We will help you choose the plan that suits your home, heating system and level of support needed. Whether you have a boiler or a heat pump, we will talk you through the options and recommend the best fit.
SafeCARE plans run for 12 months and renew automatically unless cancelled. Full details are confirmed when your plan is set up.
Contact
Ready to start your project?
Phone: 0800 566 8801
Email: info@pclgas.com
Office: 4 Scotch St, Whitehaven CA28 7BJ
